Mm2h Privacy Policy - User Data Protection in Malaysia
At mm2h, we are committed to handling your data with care and ensuring that information is only used for its intended, authorised purposes.
This policy takes effect in 2026 and is updated regularly to reflect changes in law and technology.
1. Information We Collect
Account Information
During registration and use of your mm2h account, we collect the personal information you provide, including your full name, address, phone number, email address, and official identification details.
Device & Browser Information
We automatically monitor device type, IP address, browser type, and usage log information to maintain security and enhance the user experience.
Payment Information
We collect data related to financial transactions, including local Malaysian payment information such as transactions in MYR via FPX, TNG eWallet, and other accepted banking methods.
Cookies & Usage Data
Cookies are used to store your preferences and help us better identify your active session. Usage data is collected for traffic analysis and platform performance monitoring.
2. How We Use Your Information
The information we collect is used to:
- To manage mm2h user account registration and verification.
- To handle financial transactions and withdrawal processes securely.
- To provide efficient and effective customer support.
- To improve platform navigation and functionality using usage data and feedback.
- To comply with legal obligations and applicable regulations in Malaysia.
We will not sell or share your information with third parties for marketing purposes without your consent.
3. Cookies & Tracking
Cookies are used to remember your language preferences, login details, and settings while you browse mm2h. They also help us analyse site performance so we can deliver a better experience.
Users may choose to disable cookies in their browser, though this may affect the functionality and access to certain parts of the platform.
In addition to cookies, we use tracking technologies for security and traffic analysis purposes, without compromising your personal privacy.
4. Data Storage & Security
Mm2h user data is stored on secured servers protected by SSL encryption and up-to-date security protocols.
We continuously review and update our security measures to protect your information from unauthorised access, disclosure, or tampering.
Data deletion is carried out in accordance with legal requirements and upon account termination, in line with our data retention and management policy.
5. Sharing Information with Third Parties
Mm2h does not share your personal information with third parties except for the following purposes:
- To comply with legal obligations and regulations in force in Malaysia.
- To process financial transactions with banking institutions and official payment platforms.
- Engaging third parties that provide technical support or analytics services under strict confidentiality agreements.
We will not sell or rent your personal information for third-party marketing purposes.
6. User Privacy Rights
Access & Correction
You have the right to access the personal information we hold about you and to request corrections if any details are inaccurate.
Data Deletion
Data deletion requests can be submitted subject to applicable legal terms and limitations. Information that must be retained for legal or security purposes may not be deleted immediately.
Contact Us
For any rights requests or enquiries regarding our privacy policy, you may reach our support team via the mm2h platform or refer to the FAQ page.